This file will almost certainly include malware. The scammers may ask you to download a file, usually a Microsoft Word or Excel file, enter your information into the file, and send that file back to them to cancel the order. They want that information so they can actually charge your credit card, steal money from your bank account, or use your identity to open other accounts. If you protest, they'll insist they only need that information to confirm your identity.ĭon't be fooled. They'll want your name, address, phone number, and very likely your credit card or banking information. They'll claim it's for the purposes of canceling the fake order. Either way, the ultimate goal of the scammers is to get you to give them some personal information. In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Where they get you is when you try to cancel the fake order. Operators are standing by.to steal your information Then it casually offers instructions on how you can cancel the order if you want to. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the product or service. Of course, you never ordered whatever product or service it's confirming. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrollment.A popular tactic of criminals is the "fake order" scam. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If you have issues adding a device, please contact us.ģ If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. Usage: for non-commercial household use only.Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement.To cancel your contract or request a refund, click here. For details, visit our Cancellation & Refund Policy. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For each annual renewal payment or free trial with paid annual subscription, you can request a full refund within 60 days of being charged. Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions.Annual payments are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before. Renewal Prices: may be higher than the price for the initial term and are subject to change.Renewal Cycle: automatically renews after the initial term and is billed monthly or annually depending on your billing cycle, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us here or at 84.When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Free Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only).Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete.
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